Frequently Asked Questions
Can I pop in and get a whole pie?
We're a small batch kitchen which is why preorder is always our preferred option but we do make additional whole pies for walk ins. It'll just be from a limited selection of flavours. Or make a frankenpie. Call ahead to confirm flavours.
How do I order a pie?
Easy! Head over to the Order page. Remember, 48 hours notice - minimum.
What I want isn't there - why?
We don't offer frankenpies, individual pies or some in-store specials for online preorder. Call the store to order on the day.
Can I get a custom pie?
We can offer gluten-free and vegan alternatives for some pie flavours. Call or pop into store to check. Otherwise we don't do bigger pies, smaller pies, pies with writing on them etc etc.
But, I don't want to eat a whole pie?
Are you sure? j/k
Slices and half pies are available in store with what has been made on the day. Not all flavours on the menu will be available.
Why don't you have more meat pie flavours / where is your plain meat pie?Here be meat pies
Our joy has always been dessert pies. Literally, it's why we exist. We make everything from scratch in a tiny kitchen (seriously, ask to see it some time) so we have to prioritise what we can offer and what makes us unique. There are a lot of places to get a meat pie, in fact if you're local, hit up Worthy Pie Co down the road.
Do you deliver?
For individual pies and slices, find us on DoorDash. If it says we're unavailable it means we're pretty chockers in the store.
Unfortunately we don't offer a courier service anymore as we cannot guarantee the condition the pie will arrive in. You're more than welcome to organise a rideshare partner to come pick it up.
Cancellations and customer mistakes
Please double check your order carefully before payment is made. If you chose the wrong date / accidentally double ordered / didn't get the gluten-free version etc - email or call the store asap. We will try our best however there is a 5% admin fee on any mistakes or cancellations.
Speaking of cancellations, we're pretty accomodating as long as the order haven't been prepped / made but will still incur the 5% fee. If no notice is given for cancellation, the pie is considered forfeited and no refund will be issued.
Wait, I can get a beer with my pie?
It's true - we use beer in our pies and we also offer craft tinnies to go with them. Dine in only, no takeaway.
Do you have gift vouchers?
Gift vouchers are available to order online in the Merch section or in store.